Shipping-Returns
When will my order ship?
We’re committed to getting your order to you as soon as possible, and as soon as your order comes through, we go straight to work.
First, we process the order — we do the nitty-gritty backend stuff and prep the pieces needed to print your item.
Second, we print. We make every item to order, so sometimes this step might take a couple days, depending on volume.
The bottom line: We want to get you the best quality product, and make sure everything is just how you want it. From there, we package your order with love and send it on its way.
A tracking number will be provided so you can track your package as many times per day as you wish once the item is processed and shipped.
Please note our most current processing times:
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Sequin Pillows and Backpacks - 1 to 3 business days
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Blankets - 3 to 5 business days
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Engraved Tumblers - 5 to 7 business days
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Color Printed Tumblers - 7 to 10 business days
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All other items - SEE PRODUCT SALES PAGE for the particular item
Shipping times typically take anywhere from 4 to 10 days and packages are not insured.
Due to stock issues or quality issues some products or colors of products take longer.
Can I cancel my order?
- Yes... Please email us at Help@LemonsAreBlue.com to cancel as soon as possible. If it is a personalized item and production has already started on it, we cannot cancel the order.
- Jewelry items are produced within 1 business day of ordering as these items sometimes are hand engraved. If it's been more than 1 business day of ordering a jewelry item and it's personalized (engraved on front or back) these cannot be canceled.
How do you handle non-personalized returns?
- Please send item within 60 days of your purchase to receive a refund. The item must be in new condition.
- Please include a note as to why the item is being returned along with your order number and name so we can process the refund quickly. Please allow 2-3 business days to have the amount refunded processed.
- Once a refund is processed you will receive an email notification. Depending on how you paid it may take 2-3 more business days for the funds to arrive.
- If item was ordered incorrectly by customer, then customer will be responsible for shipping fees back. If item was sent incorrectly to the customer, simply take a picture of item and donate it and email our Help team. We'll send you the correct product. No need to send product back.
Please mail to:
Lemons Are Blue (Attn: RETURNS)
419 South Illinois Street
Wichita KS 67213
How do you handle non-personalized item exchanges?
- Please send the item you would like to exchange along with a note to our warehouse. Once we have received your exchange, we will send your new item at no additional cost.
- Please allow 5-7 business days for restocking and processing on all exchanges. Some items may not be exchanged, and will be noted in it's description. We only accept exchanges within 60 days from date of purchase.
- If item was ordered incorrectly by customer, then customer will be responsible for shipping fees back.
- If item was sent incorrectly to the customer, simply take a picture of item and email our Help team, then donate the mistake as you see fit. We'll send you the correct product. No need to send product back.
Mail to:
Lemons Are Blue (Attn: EXCHANGES)
419 South Illinois Street
Wichita KS 67213
